1. Type regedit and Press Enter.
Click Yes if a User Account Control confirmation message
appears.
2. Navigate to the
path below:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\Software\Microsoft\Windows\CurrentVersion\PreviewHandlers
Note:
If you have installed a 32
Bit version of Microsoft
Office and you have a 64
Bit Windows installed, then follow this path:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\PreviewHandlers
If you have a 32
Bit version of Microsoft
Office installed on a 64
Bit Windows or a 64
Bit version of Microsoft
Office installed on a 64
Bit Windows, then follow this path:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PreviewHandlers
3. Once you have selected (Highlighted) PreviewHandlers in the left pane, there will be number of registry strings in the left pane. But there are only 4 of them that concern us.
On the right
you will be able to see three columns; Name, Type and Data. In the Name
column, search for the four strings by
the following names and make sure the corresponding value in Data is exactly the same as written below.
Name
Data
{21E17C2F-AD3A-4b89-841F-09CFE02D16B7} Microsoft Visio previewer
{65235197-874B-4A07-BDC5-E65EA825B718} Microsoft PowerPoint previewer
{84F66100-FF7C-4fb4-B0C0-02CD7FB668FE} Microsoft Word previewer
{00020827-0000-0000-C000-000000000046}
Microsoft Excel previewer
If the value differs in any one of the strings, then Double Click the incorrect string to modify it.
4. In the text
below Value Data, Erase the old value and Type the value according to
the table above. Then Click OK.
If more than one string has the
incorrect value then you will have to correct them all.
If the registry strings are missing entirely, then Right Click in the left pane
and Click New and then Click String Value. Then name the registry
string according to the table above.
5. After
that, Double Click the registry string to modify it and Type in the Value Data according to the table below. Repeat the process for the
other 3 strings too.
6. Now Restart your computer and
check if the issue resolved